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The Fallacies & Mistaken Impressions behind Mystery Shopping
Why would a customer in the queue who looks innocent enough carry handwritten notes about the dress code, cleanliness of the store, and the speed of service? And, is this ... -
Food Trucks: A Rising Tide Lifting All Boats in the Food Industry
From LA to NY, mobile street food is springing up everywhere. “Projections suggest that by 2020 food trucks will be 2.7 billion dollar industry. Since its inception in 2008 the ... -
Food Catering: When Striving and Hard Work are there to Amaze
Caterers are raising the bar with their station set-ups, capturing guests’ attention with imaginative food-and-drink displays. When it comes to creativity, stations are in no way stationary. Caterers, hotels and ... -
Food Delivery Apps: In Next to No Time
Online food-delivery platforms are swiftly expanding choice and convenience nowadays, allowing customers to order from a wide array of restaurants with a single tap of their mobile phone. Recently, ... -
SPECIAL REPORT: RESTAURANT SECTOR OUTLOOK
Chadi Chidiac, managing partner of Protocol, a hospitality and management consultancy, gives an overview of Lebanon’s restaurant sector over the last decade and reveals the outlook for 2018. The ...
